Logistics & Customs Head

Bengaluru, Karnataka   |   Full Time

The Logistics & Customs Lead is responsible for end-to-end delivery of goods from the manufacturing site to the end buyer overseas. 

In this role you will:

  • Build scalable process flow of logistics and customs and drive implementation in close partnership with product teams, and through platform policies.

  • Identify and manage third party logistics and customs service providers to deliver superlative service levels while ensuring competitive prices.

  • Setup global partnerships and infrastructure to ensure smooth clearance of goods across origin and destination customs. 

  • Define and own processes for availing various trade incentive schemes (MEIS, RoDTEP, Drawback, etc.)

  • Build deep relationships across various partners and providers, to ensure faster issue resolution and preferential service delivery


  • 10+ years of experience in exports logistics including working with multiple freight forwarders and customs agencies.

  • Ability to handle uncertainty and make the right trade-offs decisions

  • Comfortable in working in a demanding, fast-paced environment

  • Prior experience in managing logistics in softline categories (fashion, home decor) and in India to North America corridor is preferred.

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